1. Who we are
This website is operated by Xiamen LICHENGDA Precision Manufacturing Co., Ltd. (“LICHENGDA,” “we,” “us,” or “our”). We manufacture and supply industrial heating elements, temperature sensors and related custom products.
2. Information we may collect
We may collect information that you voluntarily provide when you contact us, request a quotation or share product requirements. This may include your name, company name, telephone number, WhatsApp account details, country or region, product specifications, drawings, photographs and the contents of your messages.
Basic technical information may also be processed when you visit the website, such as your IP address, browser type, device type, referring page and general usage data. This information is normally collected through hosting, security or analytics services.
3. How we use information
We may use information to respond to enquiries, prepare quotations, review drawings and specifications, provide technical support, fulfil orders, improve our website and services, maintain website security, prevent misuse and comply with applicable legal obligations.
4. WhatsApp and third-party services
When you click a WhatsApp link, you leave our website and communicate through a service operated by WhatsApp or its affiliated companies. Their own privacy terms apply to information processed through that service. Our website may also rely on hosting, security and infrastructure providers that process limited information on our behalf.
5. Cookies and similar technologies
Our website may use essential technologies required for delivery, security and performance. If optional analytics or advertising technologies are added in the future, this policy may be updated and additional choices may be provided where required.
6. Sharing of information
We do not sell personal information. We may share information with employees, service providers, logistics partners, professional advisers or authorities when reasonably necessary to respond to your request, provide products or services, protect our rights, prevent fraud or comply with law.
7. Data retention and security
We retain information only for as long as reasonably necessary for the purposes described in this policy, including business, warranty, accounting and legal requirements. We use reasonable organisational and technical safeguards, but no internet transmission or storage system can be guaranteed to be completely secure.
8. International processing
Because we serve customers internationally and use service providers in different locations, information may be processed outside your country or region. Where required, we take reasonable steps to ensure that such processing is handled with appropriate safeguards.
9. Your choices and rights
Depending on your location, you may have rights to request access to, correction of or deletion of personal information, or to object to or restrict certain processing. To make a request, contact us using the details below. We may need to verify your identity before completing a request.
10. Children’s privacy
This website is intended for business and industrial users and is not directed to children. We do not knowingly collect personal information from children.
11. Changes to this policy
We may update this Privacy Policy when our website, services or legal obligations change. The effective date shown above indicates the latest revision.
12. Contact us
For privacy questions or requests, contact Xiamen LICHENGDA Precision Manufacturing Co., Ltd. through WhatsApp at +86 186 0600 7249.